There’s no denying that the Philippines is a land of opportunity for outsourcing, given the growth of the outsourcing industry in recent years. Armed with strong English skills and an affinity for Western culture, top outsourcing companies in the Philippines now offer better strategic advantages for your company. However, it’s not surprising that the Philippines is rapidly advancing in the business, here are ten reasons why:
1. Filipinos have amazing work ethic.
No one is more resilient than Filipinos—working under pressure is not a problem for them, in fact, they will smile through the process. They are also respectful by nature and it shows by way of their interaction with clients.
2. A strong education system is in place.
Apart from classes being taught in English, there are some schools that offer BPO skills training for students. Potential employees from the Philippines are so well-trained that you won’t be able to tell the difference between your in-house and offshore team.
3. It will give you time zone advantage.
While you are closed for the day, your offshore team will be working hard to beat the deadlines. It’s possible to wake up to projects being delivered the next morning when you outsource to the Philippines.
4. You get to work with a younger demographic.
The average working age in the Philippines is 21+ years old which makes them skilled at current technologies. This means they will require minimal training and they are better suited to adapt to big changes, keeping your business flexible.
5. There is high-level English proficiency.
While the Philippines’ national language is Tagalog, English is the number one spoken language and many have developed a neutral accent. You’ll be surprised at how extremely well-versed they are in American slang words as well.
6. Filipinos understand and partake in Western culture.
You won’t have a difficult time adjusting to Filipino employees as the Philippines is considered the most Westernized country in Asia. US pop culture is well-received here—it’s possible your offshore team watches the same shows or listens to the same music as you do.
7. You have access to a global talent pool.
Building an offshore team in the Philippines means greater access to talent from across the globe, at the same or even higher caliber of people back home. This helps your company gain knowledge and a new perspective which can improve your existing processes.
8. The Philippines has a Data Privacy Act.
Republic Act 10173 or the Data Privacy Act of 2012 protects all information from unauthorized access and usage, which brings the country’s policies up to international security standards. Any industry, especially healthcare, can finally outsource to the Philippines without any worries.
9. It reduces costs because of lower wages.
Wages in the Philippines cost less than in more developed economies, making it perhaps the best place on earth to find affordable but highly-skilled employees. You get to reduce your cost of labor while significantly improving performance.
10. There is strong government support.
The Philippine government supports the outsourcing industry as it helps grow the economy. Today, almost 2M employees work in the industry. Filipinos no longer need to work abroad to improve their quality of life—they can work in their home country and provide well for their families.