The SV Blog

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Offshoring and Outsourcing: Is there a difference?

The terms ‘offshoring’ and ‘outsourcing’ are often used interchangeably but there is actually a technical difference...

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List of Outsourcing Companies in the Philippines

The Business Process Outsourcing industry is booming in the Philippines. There are many companies that provide offshore...

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What is Social Media Outsourcing?

Social media is now an essential part of the internet. And you'll possibly utilize social media outsourcing to find out...

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The Beauty of a Virtual Call Center

A Virtual Call Center (VCC) is a type of contact center service that does not house any agents within their office...

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What makes call center companies great?

Top call center companies in the Philippines are hyper-competitive in terms of giving their customers quality customer...

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The Future is Now: How Business Process Outsourcing Is Affecting the Economy

The development of Business Process Outsourcing (BPO) has revolutionized not only how we live, but also how business...

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What Are The Qualities Of A Good Call Center Agent?

Majority of business transactions are done over the phone. And rightly so, because nothing beats the notion of getting...

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What are the benefits of Outbound Telemarketing?

What are the benefits of Outbound Telemarketing?

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Offshoring and Outsourcing: Which is which?

The terms ‘offshoring’ and ‘outsourcing’ are often used interchangeably but there is actually a technical difference...

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Why Outsource IT to the Philippines?

Outsourcing IT is the process of moving information technology processes and developemtn to another company or third...

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