Customer service outsourcing to the Philippines makes enormous sense to many companies big and small. The world of call center service is undergoing a tectonic shift and most companies have not kept up.
Social media has the customer more demanding and powerful than ever before. Customers now expect their phone calls, emails, and chats responded to in seconds - not days. Its best to leave CS to experts!
Staff Virtual believes providing incredible outsourcing customer service experiences is both rewarding and fun! Technology aside, amazing call center service boils down to three things; hiring top talent, training, and management.