STAFFVIRTUAL loves to provide amazing customer service. Its in our blood. Over the last decade we have seen, time and time again, how customer service outsourcing to the Philippines makes enormous sense to many companies big and small. The world of customer service is undergoing a tectonic shift and most companies have not kept up. Tactics change almost daily these days, and you must stay nimble.
Social media has the customer more demanding and powerful than ever before. Customers now expect their phone calls, emails, and chats responded to in seconds - not days. Its best to leave CS to experts!
STAFFVIRTUAL believes providing incredible outsourcing customer service experiences is both rewarding and fun! Technology aside, amazing call center service boils down to three things; hiring top talent, training, and management.