Enjoying first-mover advantage, the Indian outsourcing industry reigned supreme for years, and remains the leader in IT Outsourcing. However, with stronger English skills and a more Westernized culture, the Philippines offers a better strategic advantage for your business
English is one of the two official languages in the Philippines. Filipinos are immersed in English from the birth, and they are well-versed in English slang. Your brand's reputation hinges on providing customers with an amazing experience, so clear communication is a must.
The Philippines is the most Westernized country in Asia. Movie theaters show Hollywood - not Bollywood films. Filipinos usually choose classic American love songs when singing karaoke - and they know every lyric by heart. Basketball is a national obsession. Our Clients are always shocked at how Westernized the Philippines is when coming for a site visit.
The biggest driver of outsourcing is often cost savings. Wages in the Philippines are considerably less than in developed economies, making the Philippines one of the cheapest places in the world to find a native English speaking employee. Compared to India, the Philippines has lower cost for many skills, so companies often save money by moving operations from India to the Philippines.
After witnessing the rapid growth of India's BPO sector, the Philippines' government began promoting itself as a viable outsourcing destination. Universities were created with advanced degree programs tailored-made for the industry. These, and other pro-growth policies worked. Today, almost 2M Filipinos work in the outsourcing industry.
Jeepneys are a popular means of public transportation in the Philippines for many Filipinos. They were originally made from American military Jeeps that were left behind after World War II. Jeepneys are the original “art car”, famous for their flamboyant decoration. Jeepneys are an iconic symbol of Filipino culture and resourcefulness, as well as an inexpensive means of public transportation to many.