Outsourcing to the Philippines
Build your very own Customer Support or Back-Office team in the Philippines with STAFFVIRTUAL
Boost productivity & profitability by outsourcing to the Philippines
"Outsourcing" is no longer a dirty word in the world of business. Some of the world's most successful brands are partnering with outsourcing companies to take their businesses to the next level, and are seeing results almost overnight.
Considering outsourcing a business process? Instantly calculate the estimated monthly cost of your very own team in the Philippines with our "Outsourcing Calculator".
Outsourcing CalculatorYou choose
Once we have a signed contract, you'll receive your first batch of resumes within
/week
Start fast
We can quickly scale. Most teams we build are ready to start work in as little as
/weeks
Guarantee
If, in the rare case, an employee is not performing, they'll be replaced in
/week
Our Outsourcing Solutions
Why Outsource to the Philippines? Great English & the friendly nature of the Filipino
The Philippines is the world's premier outsourcing destination. Along with over 7,000 tropical islands, surrounded by miles of powdery white sand beaches and turquoise waters, the nation's greatest asset is its people. Their work ethic, English skills and friendly nature make the Philippines the ideal outsourcing destination for your business.
Free ConsultationValue
The Philippines offers the best value when it comes to fluent English speakers
/value
Productivity
Improve business processes & become more efficient than before by outsourcing
/increase
Culture
The Philippines is westernized due to historical ties to Spain & the USA
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E-Commerce
Some of our biggest clients are E-Commerce companiesTravel
Travelers are demanding, with little margin for errorHospitality
Hotels & property owners must keep their guests happyLegal
Paralegals & Legal Assistants for innovative law firmsHealthcare
Teams for doctors, dentists & other healthcare providersRecruitment
Recruitment teams can process more applicants than everLogistics
Repetitive, systematic, well-defined supply chain tasksMarketing
Teams of content creators, writers & graphic designersIT
Managing in-house IT processes is costly & complicatedOur Advantage
Contrary to popular belief, the goal of outsourcing is not to replace in-house employees, but to maximize their productivity. Other benefits of partnering with us include:
- Ten years experience
- VIP customer support
- Dedicated Client Success Manager
- 24/7 IT support
- Ability to hire at massive scale
- World class offices that never close
- American owned & managed
- ISO 9001: 2015 & HIPAA compliant
- Large candidate database
- Dramatic Cost-Savings
- Managers in USA & Philippines
- Operate your business 24/7
- Continuous innovation
- Reduce processing errors
- Accelerate digital transformation
- Unrivaled agility
- Improve work-life balance
- We embrace cutting-edge tech
- Low employee attrition rate
- Trusted by global brands
Video Testimonials
Whether the client is a disruptive startup, or an established brand that needs reinvigorating and digital transformation, we guide our clients on a custom journey toward measurable improvements of their CX and Back-Office processes. We are proud of the hard work we put in to making our clients more productive and profitable. But don't take our word for it! Hear what our clients have to say.
HONG KONG
TalkPush is a Hong Kong based SaaS recruitment technology platform. Our solutions helped TalkPush to build their office within our offices in Makati, Philippines.
TEAM SIZE
Large
SOLUTIONS
Software
AUSTRALIA
Skiddoo, an Australian online travel agency, built out a powerful Back-Office and Customer Support Team in the Philippines.
TEAM SIZE
Large
SOLUTIONS
Travel
TEXAS
CM Management has multiple brands that we support with Back-Office and CX outsourcing (phone, email, & live chat).
TEAM SIZE
Large
SOLUTIONS
Back-Office, Customer Support
UTAH
In The Know is owned by Buckley Barlow, a businessman from Utah. He uses offshore resources across multiple brands he owns.
TEAM SIZE
Small
SOLUTIONS
Marketing
Advantages of Outsourcing to the Philippines
Filipinos have great work ethic
Filipinos are respectful and resilient, and work well under pressure, smiling through the process.
The Philippines' educational system
Many universities and colleges offer a variety of degrees tailored specifically to the outsourcing (BPO) industry.
Time zone advantage
While you are sleeping or relaxing, your offshore team is hard at work for you, on the other side of the world.
A younger demographic
The average age for workers in the Philippines is 21 years old, so most people are skilled at tech and learn quickly.
Access to a global talent pool
Outsourcing to the Philippines means having access to a talent pool with decades or experience.
The Philippines' Data Privacy Act
Republic Act 10173, or the Data Privacy Act of 2012, protects data from unauthorized access and usage.
Strong government support
Around 2M Filipinos work in the BPO industry, which enjoys strong government support.
Eric Howard
"The cost savings of STAFFVIRTUAL is very dramatic, although I would say it’s not the primary reason. The primary reason we use them is for the quality of the people we get. However, the cost savings are obvious on paper and easy to justify."
Mirza Juddani
"They removed the difficulties of setting up our own company in the Philippines so we can basically concentrate on growing our business. Today, we don’t have to worry about payroll or legals. Everything is looked after by STAFFVIRTUAL."
Max Armbuster
"One thing I tell HK entrepreneurs is that we really should take advantage of this great resource. In the Philippines we can double or triple our Team for less than half the cost than it would be here in Hong Kong, it was just the smart thing to do!"
Buckley Barlow
"We know good training when we see it. And that is why we went with STAFFVIRTUAL…and what’s more important, is its an on-going thing. STAFFVIRTUAL is so far ahead of the curve when it comes to remote staffing in the Philippines."