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Outsourcing to the Philippines

Build your very own Customer Support or Back-Office team in the Philippines with STAFFVIRTUAL

Outsourcing to the Philippines

Boost productivity & profitability by outsourcing to the Philippines

"Outsourcing" is no longer a dirty word in the world of business. Some of the world's most successful brands are partnering with outsourcing companies to take their businesses to the next level, and are seeing results almost overnight.

Considering outsourcing a business process? Instantly calculate the estimated monthly cost of your very own team in the Philippines with our "Outsourcing Calculator".

Outsourcing Calculator

You choose

Once we have a signed contract, you'll receive your first batch of resumes within

/
1
week

Start fast

We can quickly scale. Most teams we build are ready to start work in as little as

/
2
weeks

Guarantee

If, in the rare case, an employee is not performing, they'll be replaced in

/
1
week

Our Outsourcing Solutions

Customer Support Outsourcing

Consumer expectations for quality customer support continue to rise - with little room for error. No matter what channels your customers are on, we’ll captivate them with consistently delightful customer experiences.

Back-Office Outsourcing

Your customers rarely see your Back-Office operations, but what happens there impacts their happiness. At STAFFVIRTUAL, we don’t just perform your Back-Office processes, we work tirelessly to improve them.

Why Outsource to the Philippines? Great English & the friendly nature of the Filipino

The Philippines is the world's premier outsourcing destination. Along with over 7,000 tropical islands, surrounded by miles of powdery white sand beaches and turquoise waters, the nation's greatest asset is its people. Their work ethic, English skills and friendly nature make the Philippines the ideal outsourcing destination for your business.

Free Consultation

Value

The Philippines offers the best value when it comes to fluent English speakers

/
#1
value

Productivity

Improve business processes & become more efficient than before by outsourcing

/
30%
increase

Culture

The Philippines is westernized due to historical ties to Spain & the USA

/
#1
ranking
E-Commerce
Some of our biggest clients are E-Commerce companies 
Travel
Travelers are demanding, with little margin for error
Hospitality
Hotels & property owners must keep their guests happy
Legal
Paralegals & Legal Assistants for innovative law firms
Healthcare
Teams for doctors, dentists & other healthcare providers
Recruitment
Recruitment teams can process more applicants than ever
Logistics
Repetitive, systematic, well-defined supply chain tasks
Marketing
Teams of content creators, writers & graphic designers
IT
Managing in-house IT processes is costly & complicated

Simplify your hiring. All in one place

Contrary to popular belief, the goal of outsourcing is not to replace in-house employees, but to maximize their productivity. Other benefits of partnering with us include:

  • On demand workforce
  • Ten years experience
  • Offices open 24/7/365
  • Strong management
  • Our offices never close
  • Client Success Manager
  • Access to vetted talent
  • Low employee attrition rate
  • Large applicant database
  • Trusted by global brands
  • Strong Talent Acquisition Team
  • VIP customer support

Video Testimonials

Whether the client is a disruptive startup, or an established brand that needs reinvigorating and digital transformation, we guide our clients on a custom journey toward measurable improvements of their CX and Back-Office processes. We are proud of the hard work we put in to making our clients more productive and profitable. But don't take our word for it! Hear what our clients have to say.

TalkPush is a Hong Kong based SaaS recruitment technology platform. Our solutions helped TalkPush to build their office within our offices in Makati, Philippines.


TEAM SIZE

Large

SOLUTIONS

Software

Skiddoo, an Australian online travel agency, built out a powerful Back-Office and Customer Support Team in the Philippines.


TEAM SIZE

Large

SOLUTIONS

Travel

CM Management has multiple brands that we support with Back-Office and CX outsourcing (phone, email, & live chat).


TEAM SIZE

Large

SOLUTIONS

Back-Office, Customer Support

In The Know is owned by Buckley Barlow, a businessman from Utah. He uses offshore resources across multiple brands he owns.


TEAM SIZE

Small

SOLUTIONS

Marketing

Advantages of Outsourcing to the Philippines

Filipinos have great work ethic

Filipinos are respectful and resilient, and work well under pressure, smiling through the process.

The Philippines' educational system

Many universities and colleges offer a variety of degrees tailored specifically to the outsourcing (BPO) industry.

Time zone advantage

While you are sleeping or relaxing, your offshore team is hard at work for you, on the other side of the world.

A younger demographic

The average age for workers in the Philippines is 21 years old, so most people are skilled at tech and learn quickly.

Access to a global talent pool

Outsourcing to the Philippines means having access to a talent pool with decades or experience.

The Philippines' Data Privacy Act

Republic Act 10173, or the Data Privacy Act of 2012, protects data from unauthorized access and usage. 

Strong government support

Around 2M Filipinos work in the BPO industry, which enjoys strong government support.

Eric Howard

CFO of CM Management

"The cost savings of STAFFVIRTUAL is very dramatic, although I would say it’s not the primary reason. The primary reason we use them is for the quality of the people we get. However, the cost savings are obvious on paper and easy to justify."

Mirza Juddani

Managing Director of Skiddoo

"They removed the difficulties of setting up our own company in the Philippines so we can basically concentrate on growing our business. Today, we don’t have to worry about payroll or legals. Everything is looked after by STAFFVIRTUAL."

Max Armbuster

CEO of TalkPush

"One thing I tell HK entrepreneurs is that we really should take advantage of this great resource. In the Philippines we can double or triple our Team for less than half the cost than it would be here in Hong Kong, it was just the smart thing to do!"

Buckley Barlow

Founder of In The Know

"We know good training when we see it. And that is why we went with STAFFVIRTUAL…and what’s more important, is its an on-going thing. STAFFVIRTUAL is so far ahead of the curve when it comes to remote staffing in the Philippines."

Travel & Hospitality

The Travel Industry is facing myriad challenges that require innovation to reduce operational costs, and is characterized by a high level of personal service that travelers demand.

Request a Proposal

How many people do you need, and what will they be doing? Include as much detail as possible, so we can best assist you. You'll have a custom proposal in 1-2 days, with indicative pricing.

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