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Who is STAFFVIRTUAL?

We are a business process outsourcing company with offices in the Philippines and California, specializing in customer support and back-office outsourcing solutions
recruitment process outsourcing RPO philippines-1

We Make Outsourcing Simple

STAFFVIRTUAL builds teams of customer support, and back-office professionals, for innovative companies around the world. Our mission is simple, to make our clients more productive and profitable. Since 2009, we've been helping our clients connect with affordable talent in the Philippines, usually within 2-3 weeks. From entry-level staff, to seasoned experts, we can find them all.

Your team will be 100% dedicated to your business. Click the outsourcing calculator button below, and get an immediate cost estimate for your very own outsourced team in the Philippines.

Outsourcing Calculator

Experience

We have been building amazing teams for over

10 years

Communication

Customer Support and management in both

The Philippines and the USA

Trustworthy

Clients around the world

Trusted by everyone from SMEs to multinationals

We Encourage Our Clients to Visit the Philippines

The Philippines is truly a tropical paradise, and a land of vast opportunities to explore as a businessperson. As one of Asia's fastest growing economies, the Philippines is an amazing place to take a business trip. We encourage all of our clients to visit the Philippines to work with their offshore team in person. We would love to host you.  

Request a proposal. Tell us the types of people you need, and what they'll be doing. We'll have a quote for you in 1-2 days, if not sooner.

Request a Proposal

English Excellence

A brand's reputation hinges on amazing communication

/
#1
English

Cost-Savings

When it comes to value for money, you can't beat the Philippines

/
70%
Savings

Customer Service

Cushman & Wakefield's Outsourcing Index ranking

/
#2
Ranking

Featured Employees

STAFFVIRTUAL was started in 2009 by an American and a Kiwi. Since then, we've helped many companies grow and created hundreds of great jobs in the Philippines. We're picky about who joins us, and enjoy an employee attrition rate that is half the industry average.

Ike Stranathan, CEO
Ike Stranathan
Founder & CEO
Fiona Lideza, Director of Sales
Fiona Lideza
Director of Operations
Alex Frem, Director of Finance
Alex Frem
Director of Finance
Jay Garcia, Client Services Manager
Jay Garcia
Client Services Manager
Mel Sanchez, Client Services Manager
Mel Sanchez
Client Services Manager
Sam Caballero Jr., MIS and IT Manager
Sam Caballero Jr.
IT Manager
Mark Frilles, IT Specialist
Mark Frilles
IT Specialist
Rashel Bausas, HR Manager
Rashel Bausas
HR Manager
Olive Peña, Administrative Accountant
Olive Peña 
Administrative Accountant
Anthony James Alamin, Accounting Associate
Anthony Alamin 
Accounting Associate
Zarah Dumilon, Talent Acquisition Manager
Zarah Dumilon
Talent Acquisition Manager
Sheene Olarte, Recruitment Associate
Sheene Olarte
Recruitment Associate
Jan Ravi Daswani, Recruitment Associate
Jan Ravi Daswani
Recruitment Associate
Jethro Ecal, Team Lead
Jethro Ecal 
Team Lead
Toni Costa, Team Lead
Toni Costa
Team Lead
Christopher Remulla, Team Lead
Christopher Remulla
Team Lead
Bryan Diaz, Training and Quality Assurance Specialist
Bryan Diaz
Training and QA Specialist
Nicole Blando, Training and Quality Assurance Specialist
Nicole Blando
Training and QA Specialist
Venjie Martires, Multimedia Artist
Venjie Martires 
Multimedia Artist
Kerby Hukom, Web Developer
Kerby Hukom
Web Developer

Board of Directors

 
Atty. Amanda Carpio

Atty. Amanda Carpo

President and co-founder, Kittelson & Carpo Consulting, co-founder KMC Solutions & KMC Mag Group

Dr. Demetrio P. Salipsip

Dr. Jun Salipsip

Prof., Enderun College. Country Manager - Dow Chemicals. Executive Dir., AmCham of the Philippines

Atty. Pablo Gancayco

Atty. Pablo Gancayco

Senior Partner, Gancayco Balasbas & Associates. President of the IP Association of the Philippines

Why Choose STAFFVIRTUAL as Your Outsourcing Partner? 

24/7 Outsourcing Operations

Modern Office & Workstations

Our modern offices in the Philippines are open 24/7, and never close. Redundant high-speed internet and backup generator power ensure an enterprise-grade solution.

SLA Driven IT Department

24/7 IT Department

Our IT department implements highly reliable and scalable solutions. Our ticketing system ensures SLAs and escalation procedures are in place for any contingency.

Robust Outsourcing Security

Robust Security

We handle huge amounts of confidential data daily. Security guards, biometrics, CCTV cameras, and background checks of all staff keep your data safe.

Experts in Talent Acquisition

Experts in Talent Acquisition

STAFFVIRTUAL has made huge investments in our Talent Acquisition Team to ensure we only recruit the best staff to work for your company.

Certified Professionals

Certified Professionals

Need “Certified Professionals” for your business? We can find them!

ISO Certified Outsourcing Company

ISO 9001: 2008 Certification

STAFFVIRTUAL is proud to be one of the few outsourcing providers holding ISO 9001:2008 certification. We are obsessive about quality, and it shows.

HIPAA Compliant Outsourcing Company

HIPAA Compliant

STAFFVIRTUAL handles staggering amounts of medical records daily and maintains HIPAA compliance. Your medical documents are safe with us.

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