Who is STAFFVIRTUAL?

We offer outsourcing solutions for customer support, back-office, recruitment, legal, and creative processes

STAFFVIRTUAL is an outsourcing company headquartered in Los Angeles, with offices in Makati, Manila, Philippines. Since 2009, we’ve been providing world-class Customer Support, Back-Office, Recruitment, Legal, Creative and Payroll (PEO) solutions for some of the world’s most innovative brands. We make it easy to build a team in the Philippines.

We Make Outsourcing Simple

Our mission is to make our client's businesses more productive and profitable by outsourcing to the Philippines.

  • Ten years of experience
  • Offices open 24/7/365
  • Client Success Manager
  • HIPAA Compliant
  • 24/7 IT Support
  • Robust Security
  • ISO 9001:2008
  • Low employee attrition
  • Large candidate database
  • VIP customer support

Experience

10+ years

IT Support

24/7

Clients

30+

Come Visit the Philippines

The Philippines is one of the most dynamic and fastest-growing economies in the world. We encourage our new Clients to visit the Philippines to work and train their teams in-person.

English Excellence

A brand's reputation hinges on amazing communication

/
#1
English

Cost-Savings

When it comes to value for money, you can't beat the Philippines

/
70%
Savings

Customer Service

Cushman & Wakefield's Outsourcing Index ranking

/
#2
Ranking

Featured Employees

STAFFVIRTUAL was started in 2009 by an American and a Kiwi. Since then, we've helped many companies grow and created hundreds of great jobs in the Philippines. We're picky about who joins us and enjoy an employee attrition rate that is half the industry average.

Zarah Dumilon, Talent Acquisition Manager
Zarah Dumilon
Talent Acquisition Manager
Fiona Lideza, Director of Sales
Fiona Lideza
Director of Operations
Alex Frem, Director of Finance
Alex Frem
Director of Finance
Jay Garcia, Client Services Manager
Jay Garcia
Client Services Manager
Mel Sanchez, Client Services Manager
Mel Sanchez
Client Services Manager
Sam Caballero Jr., MIS and IT Manager
Sam Caballero Jr.
IT Manager
Jimi Capote, IT Specialist
Jimi Capote
IT Specialist
Rashel Bausas, HR Manager
Rashel Bausas
HR Manager
Joanna Dapigran, HR Associate
Joanna Dapigran
HR Associate
Olive Peña, Administrative Accountant
Olive Peña 
Administrative Accountant
Ike Stranathan, CEO
Ike Stranathan
CEO
Sheene Olarte, Recruitment Associate
Sheene Olarte
Recruitment Associate
Jan Ravi Daswani, Recruitment Associate
Jan Ravi Daswani
Recruitment Associate
Jethro Ecal, Team Lead
Jethro Ecal 
Team Lead
Toni Costa, Team Lead
Toni Costa
Team Lead
Christopher Remulla, Team Lead
Christopher Remulla
Team Lead
Bryan Diaz, Training and Quality Assurance Specialist
Bryan Diaz
Training and QA Specialist
Nicole Blando, Training and Quality Assurance Specialist
Nicole Blando
Training and QA Specialist
Kerby Hukom, Web Developer
Kerby Hukom
Web Developer

Board of Directors

Atty. Amanda Carpio

Atty. Amanda Carpo

President and co-founder, Kittelson & Carpo Consulting, co-founder KMC Solutions

Dr. Demetrio P. Salipsip

Dr. Jun Salipsip

Prof., Enderun College. Country Manager - Dow Chemicals. Executive Dir., AmCham of the Philippines

Atty. Pablo Gancayco

Atty. Pablo Gancayco

Senior Partner, Gancayco Balasbas & Associates. President of the IP Association of the Philippines

Why Choose Us as Your Outsourcing Partner?

24/7 Outsourcing Operations

Modern Office & Workstations

Our modern offices in the Philippines are open 24/7, and never close. Redundant high-speed internet and backup generator power ensure an enterprise-grade solution.

SLA Driven IT Department

24/7 IT Department

Our IT department implements highly reliable and scalable solutions. Our ticketing system ensures SLAs and escalation procedures are in place for any contingency.

Robust Outsourcing Security

Robust Security

We handle huge amounts of confidential data daily. Security guards, biometrics, CCTV cameras, and background checks of all staff keep your data safe.

Experts in Talent Acquisition

Experts in Talent Acquisition

We have made huge investments in our Talent Acquisition Team to ensure we only recruit the best staff to work for your company.

Certified Professionals

Certified Professionals

We can hire “Certified Professionals” for your business or help get them certified.

ISO Certified Outsourcing Company

ISO 9001: 2008 Certification

We are proud to be one of the few outsourcing providers holding ISO 9001:2008 certification. We are obsessive about quality, and it shows.

HIPAA Compliant Outsourcing Company

HIPAA Compliant

We handle large amounts of medical records daily and maintains HIPAA compliance. Your medical documents are safe with us.