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Who is STAFFVIRTUAL?

We build customer support and back-office teams in the Philippines

Who is STAFFVIRTUAL, a Business Process Outsourcing Company in the Philippines

STAFFVIRTUAL is an outsourcing company headquartered in Los Angeles, with offices in Makati, Manila, Philippines. Since 2009, we’ve been providing world-class Customer Support, Back-Office, Recruitment, Legal, Creative and Payroll (PEO) solutions for some of the world’s most innovative brands. We make it easy to build a team in the Philippines.

We Make Outsourcing Simple

We build teams of professionals in the Philippines for innovative companies around the world. Our mission is simple, to make our clients more productive and profitable by outsourcing processes to the Philippines.

Experience

10 years

Communication

24/7

Management

KPIs

Come Visit the Philippines

The Philippines is one of the most dynamic and fastest growing economies in the world. We encourage our new Clients to visit the Philippines to work and train their teams in-person.

Request a Proposal

English Excellence

A brand's reputation hinges on amazing communication

/
#1
English

Cost-Savings

When it comes to value for money, you can't beat the Philippines

/
70%
Savings

Customer Service

Cushman & Wakefield's Outsourcing Index ranking

/
#2
Ranking

Featured Employees

STAFFVIRTUAL began in 2009 by an American and a Kiwi. Since then, we've helped many companies grow and created hundreds of great jobs in the Philippines. We're picky about who joins us, and enjoy an employee attrition rate that is half the industry average.

Ike Stranathan, CEO
Ike Stranathan
CEO
Fiona Lideza, Director of Sales
Fiona Lideza
Director of Operations
Alex Frem, Director of Finance
Alex Frem
Director of Finance
Jay Garcia, Client Services Manager
Jay Garcia
Client Services Manager
Mel Sanchez, Client Services Manager
Mel Sanchez
Client Services Manager
Sam Caballero Jr., MIS and IT Manager
Sam Caballero Jr.
IT Manager
Mark Frilles, IT Specialist
Mark Frilles
IT Specialist
Rashel Bausas, HR Manager
Rashel Bausas
HR Manager
Olive Peña, Administrative Accountant
Olive Peña 
Administrative Accountant
Anthony James Alamin, Accounting Associate
Anthony Alamin 
Accounting Associate
Zarah Dumilon, Talent Acquisition Manager
Zarah Dumilon
Talent Acquisition Manager
Sheene Olarte, Recruitment Associate
Sheene Olarte
Recruitment Associate
Jan Ravi Daswani, Recruitment Associate
Jan Ravi Daswani
Recruitment Associate
Jethro Ecal, Team Lead
Jethro Ecal 
Team Lead
Toni Costa, Team Lead
Toni Costa
Team Lead
Christopher Remulla, Team Lead
Christopher Remulla
Team Lead
Bryan Diaz, Training and Quality Assurance Specialist
Bryan Diaz
Training and QA Specialist
Nicole Blando, Training and Quality Assurance Specialist
Nicole Blando
Training and QA Specialist
Venjie Martires, Multimedia Artist
Venjie Martires 
Multimedia Artist
Kerby Hukom, Web Developer
Kerby Hukom
Web Developer

Board of Directors

 
Atty. Amanda Carpio

Atty. Amanda Carpo

President and co-founder, Kittelson & Carpo Consulting, co-founder KMC Solutions & KMC Mag Group

Dr. Demetrio P. Salipsip

Dr. Jun Salipsip

Prof., Enderun College. Country Manager - Dow Chemicals. Executive Dir., AmCham of the Philippines

Atty. Pablo Gancayco

Atty. Pablo Gancayco

Senior Partner, Gancayco Balasbas & Associates. President of the IP Association of the Philippines

Why Choose Us as Your Outsourcing Partner?

24/7 Outsourcing Operations

Modern Office & Workstations

Our modern offices in the Philippines are open 24/7, and never close. Redundant high-speed internet and backup generator power ensure an enterprise-grade solution.

SLA Driven IT Department

24/7 IT Department

Our IT department implements highly reliable and scalable solutions. Our ticketing system ensures SLAs and escalation procedures are in place for any contingency.

Robust Outsourcing Security

Robust Security

We handle huge amounts of confidential data daily. Security guards, biometrics, CCTV cameras, and background checks of all staff keep your data safe.

Experts in Talent Acquisition

Experts in Talent Acquisition

We have made huge investments in our Talent Acquisition Team to ensure we only recruit the best staff to work for your company.

Certified Professionals

Certified Professionals

We can hire “Certified Professionals” for your business, or help get them certified.

ISO Certified Outsourcing Company

ISO 9001: 2008 Certification

We are proud to be one of the few outsourcing providers holding ISO 9001:2008 certification. We are obsessive about quality, and it shows.

HIPAA Compliant Outsourcing Company

HIPAA Compliant

We handle large amounts of medical records daily and maintains HIPAA compliance. Your medical documents are safe with us.

Complete Form Below

Please tell us about your company's outsourcing needs.