Outsourcing to the Philippines, in the beginning, can be very tricky. However, once you get the ball rolling, it can be a simple process that starts with choosing the right outsourcing partner.
This is a very crucial decision to make. When outsourcing to the Philippines, you want to choose a long-term partner—someone who will look after your interests and someone who wants the best for your company. After all, the benefits of outsourcing can only be reaped when you can find the right vendor. To help you out, here are four tips that will help you make the right choice:
Check the cultural compatibility
When outsourcing to the Philippines, it is vital that your outsourcing partner understands your culture, to understand your organization, employees, and clients better. You don’t have to worry about that when outsourcing to the Philippines—Filipinos understand Western culture as they have a close cultural affinity with the United States.
Test the communication
Outsourcing to the Philippines requires amazing communication between the two parties. You need to get along smoothly with the team leaders assigned as your point of contact. Depending on your outsourcing provider, you can usually set up an interview with your potential team members via video chat or phone calls. This way, you can check if they are a good fit and if they can mesh well with your US-based staff. Throughout the entire process, clear communication is critical for success.
Browse their client list
Before signing a contract, it’s important to research what kind of clients your outsourcing provider has worked within the past. This will give you an idea of what type of company they are, what their main focus is and if they’ve done similar projects to yours, or worked for any of your competitors.
Inspect their technologies
Make sure that your prospective outsourcing company in the Philippines can provide the necessary technologies your company needs. You also need to check if they can handle confidential data. When outsourcing to the Philippines, you can put your mind at ease as the country has a Data Privacy Act that protects all information from unauthorized access and usage.
Keep these tips in mind and you’ll encounter minimal problems with building your offshore team.