IT Outsourcing for Small Businesses: Benefits & Why It’s Needed Now More Than Ever

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IT Outsourcing for Small Businesses: Benefits & Why It’s Needed Now More Than Ever

What is IT Outsourcing?

IT outsourcing is a form of business process outsourcing (BPO) that allows small businesses to shift or offload IT responsibilities to a specialized firm.

In an IT-outsourcing arrangement, the main company will entrust any necessary computer programming and network changes to a third party that has been specifically granted this stake by the company stakeholder. In return for this turnkey outsourced support, the firm pays the specialized supplier based on their hourly rate and customer needs.

This mutually beneficial arrangement can be found in many firms looking to fulfill their pledge of responsibility to their customers. Further, it reduces operational costs and boosts productivity through shared expertise and specialized tasks.

Common IT services that get outsourced include:

  • Software development
  • Basic troubleshooting
  • Tech support
  • Load balancing
  • Application support
  • Web design and development
  • Data storage and management
  • Email and cybersecurity
  • So much more!

In this article, we’ll cover the benefits of working with outsourcing providers to meet your IT needs and how it can benefit business owners like yourself. 

Benefits of Outsourcing IT & Why Your Business Needs It

Information technology is a complex and constantly evolving domain. It’s challenging enough for small companies to manage their tech operations and IT support in-house. Keeping on top of the trends in cybersecurity, hiring full-time IT staff, and training your IT teams can be a costly affair.

This is where small business outsourcing solutions like STAFFVIRTUAL come in. There are significant benefits your business can gain from working with IT service providers, beyond just being cost-effective. Here are the main ones!

  1. Access to cutting-edge technology and resources
  2. Access to necessary expert personnel
  3. Improved IT and data security
  4. Fewer operating costs
  5. Increased time to dedicate to other core business operations
  6. Better risk management and disaster recovery
  7. Focus on what you’re doing and scaling

1. Access to cutting-edge technology and resources 

IT outsourcing providers have access to technology and tools that small businesses don't. Your business can tap into these tools and have access to the latest technology without having to spend money on extensive training or laborious research.

The IT provider manages all the functions surrounding these resources including modifying it to fit your business's needs. Instead of spending tons of money on software designed for larger organizations, you won’t need to install, update, or upgrade any new programs. This way, your business can focus on its main operations and not have to settle for less than ideal technological solutions!

2. Access to necessary expert personnel

Today’s businesses need to hire skilled information technology professionals quickly and without the challenges of hiring from a limited candidate pool. Because offshore suppliers have access to a larger talent pool, they can deploy skilled personnel more quickly than their domestic counterparts.

This lessens the load for human resources as the outsourcing company you work with already has its own expert team handy for your needs.

3. Improved IT and data security

Keeping track of these business functions may not be a priority for some small businesses, but it is important to your success. Outsourcing IT to a well-known and trusted specialist provider allows you the security of knowing that your network is in safe and expert hands.

If your business relies on an online presence to generate leads or sales leads, having IT outsourced ensures your website is always up and running 24/7 and that your IT security remains safe and retains its integrity.


4. Fewer operating costs

Businesses can benefit from economies of scale and lower costs when outsourcing IT. By outsourcing IT, startups can reduce their overhead costs and improve their overall efficiency. Businesses also won’t have to designate funds for full-time, new employees. The cost of purchasing IT software and hardware may also be reduced. 

Startups are often boot-strapped and may have a hard time financing in the initial stages. Technology tools are always a great investment to make, but your business won’t have to burden itself with shouldering these costs entirely on its own. 

5. Increased time to dedicate to other core business operations

Businesses can focus on their core competencies and leave the tech tasks to the IT professionals. This will give you more time to focus on your core business functions, ultimately improving the bottom line. 

Let’s say your business encounters problems with software diagnosis or network surveillance. Your IT outsourcing partner will have dedicated resources working exclusively on these aspects. Their specialized skill sets will enable them to manage this particular task much better than your firm could do alone. This means additional revenue for the business without having to divert focus from your core sales operations! 

6. Better risk management and disaster recovery

The outsourcing firm's specific tasks are to supply top-notch IT hardware and software, perform regular updates, and offer maintenance services. You can offload much of your day-to-day work onto a trusted supplier who can monitor, maintain, and update your equipment. Any downtime or system failures will be the supplier's responsibility.

Small businesses are often not equipped with the right systems and tech to carry out these functions efficiently. By working with providers that have the capacity, you can better manage the risk angle and ensure your business model remains well protected.

7. Focus on what you’re doing and scaling

IT outsourcing can help your business scale and service more customers. This can increase sales and allow your business to focus on providing more products.

If you’re a new business, then IT outsourcing can help you get a chance in a competitive market because it keeps things running smoothly without causing distractions for the company. And if you’re already established but having trouble servicing your customers or scaling your team? Then look towards setting up an IT outsourcing contract with an already established provider willing to carry out these responsibilities so you can scale!

IT Outsourcing with STAFFVIRTUAL

If your business is looking to streamline its IT functions and take on new projects, customers, and initiatives with ease, IT outsourcing could be the solution for you.

Work with STAFFVIRTUAL to make your vision a reality. 

Our team will always ensure all deadlines are met and manage your IT function as a priority task. We manage each request from our clients efficiently and effectively while still maintaining high-quality service standards. 

Get started with your free outsourcing plan today!

Ike Stranathan

Ike Stranathan

Ike Stranathan founded STAFFVIRTUAL in 2009 after moving to the Philippines from California. Ike lives just a block from his offices in Makati, Philippines, and is passionate about helping companies achieve dynamic growth by outsourcing.

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