Customer Service Specialist

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Customer Service Specialist
Are you passionate about helping people with disabilities or financial problems? Come work with one of the largest social security disability and bankruptcy firms in the United States create a wonderful customer experience for their clients in need. If you have a big heart, and excellent English, this job is for you.

Job Description

  • The selected candidate will have to schedule appointments that were appointed by the case managers in the US
  • Must be proficient enough in using the calendar function in Clio to see appointments
  • Will be contacting client's and performing an interview regarding past jobs and medical treatment
  • Will be filling up the (Social Security Form) SSA form online while interviewing the client
  • Will be downloading and saving the completed application and submission confirmation into Clio documents for archival purposes
  • Adding medical sources into the communications tab in Clio and will be the task case manager that appoints when it is complete and the results of the appointment

Skills & Qualifications

  • Must be knowledgeable in Data Entry or Customer Service
  • Must have an experience in being a Customer Care Specialist or equivalent for a year
  • Must be proficient in English
  • Candidate with A experience in Cilo (App) is preferred

Apply Now

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