9Count Scales Moderation Team 225% and Cuts Costs by 69%
A brief look at how we helped 9Count overcome their challenges.
The Challenge
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Scaling moderation for a fast-growing user base
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Maintaining high moderation accuracy
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Embedding offshore support into existing workflows
Our Approach
STAFFVIRTUAL recruited and trained a team of moderators matched to 9Count's tools, implementing built-in QA audits and KPI tracking for seamless collaboration.
Read the full breakdown in PDFKey Results
225%
Team Growth Rate
69%
Hiring Cost Reduction
50M+
Connections Moderated
"We scaled moderation capacity by 225%, sustaining product quality while cutting hiring costs by 69%."
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