Job Roles

Customer Service Reps

Build an amazing customer support team with STAFFVIRTUAL in the Philippines, which is “The Customer Service Capital of the World”. There are hundreds of thousands of experienced customer support agents in the Philippines - making it the largest segment of the outsourcing (BPO) industry. We have a large database of customer support specialists to draw from.

Live Chat Specialists

Live chat agents are the solution to providing 24/7 interaction with customers. A Live Chat Support Agent is responsible for answering queries and assisting customers through chat. It is their duty to be readily available to provide help or a solution in real-time, thus the term "live".

Phone Specialists

An outbound call center is typically packed with individuals who are experts in answering customers' concerns, telemarketing, and boosting sales over the phone. They are known as Outbound Phone Support Representatives.

Social Media Specialists

Social Media Marketing services are popular nowadays because they help businesses grow online. This is where a Social Media Support Representative is most useful. A Social Media Support Representative is an individual who has the expertise to manage different social media channels, touch on customer relations, and provide technical support

Email Specialists

An Email Support Agent is a person who receives and answers customer inquiries on behalf of the companies or businesses they work for via email. It is their responsibility to provide quality instructions or responses to be able to resolve the customer's issue.

Virtual Assistants (VAs)

Virtual Assistants save you time by working on repetitive and laborious tasks like organizing and managing your emails, addressing support requests and working on social media posts. Outsourcing a Virtual Assistant saves space, equipments, and a slot on your payroll.

Legal Assistants

A dedicated Legal Assistant can dramatically an attorney’s effectiveness by managing the day to day operations of the law firm by carrying out crucial administrative functions such as coordinating appointments, including all correspondence and logistics necessary, establishing and organising files, monitoring calendars.

Data Entry Specialists

Data entry services are beneficial to various industries because they reduce administrative burdens, save time and reduce costs. The individuals behind this important service are called Data Entry Specialists.

Logistics Coordinators

A Logistics Coordinator is a person in charge of planning, organizing, supervising the implementation, and reporting of all logistics activities in a company. This includes processing the orders of the customers and coordinating with vendors and merchants for the items ordered

Bookkeepers

A Bookkeeping service gives companies a flexible and scalable accounting solution that grows with their business. Individuals employed and performing accounting duties in this service are called Bookkeepers. A Bookkeeper, also known as Accounting Clerk, is a person who is responsible in recording the financial transactions and activities of a business or entity.

Lead Generators

Staying on top of what each of your existing clients is doing from a hiring and growth perspective can be a laborious task. What about new clients? Our lead generators will keep a close eye on direct advertising of roles that fall within your expertise as well as those of competitors. They will also track client company announcements for any indications of upcoming hiring.

Sourcing Specialists

While advertising remains important (for brand management and highly active job seekers), more candidates than ever are being sourced from and engaged with via various social networks and platforms including LinkedIn, Twitter, Facebook, Github, Reddit etc. Our experienced Sourcing specialists will be actively engaging and networking online with candidates in your market verticals and bringing them in to your community before organising meetings for you.

Researchers

What are the big players in your verticals doing from hiring and growth perspectives? What is the fall-out from a bad quarter, or the opportunities from a merger? Or a massive remediation project? Are your client organisational charts up to date, or do you even have them? Do you need a market/talent map? Knowing what your industry is doing and how your clients are behaving in real-time will ensure you are up to date with breaking news and trends and able to effectively engage with senior stakeholders.

Technical Support Reps

The cost of a Virtual Assistant depends on three factors: education, skill level and experience. Every virtual assistant varies on their rates depending on the terms you will also agree to. Usually, the cost of a virtual assistant will also depend on the number of hours you will be needing.

Network Engineers

the cost of a virtual assistant will also depend on the number of hours you will be needing. It is important for both parties to provide a transparent agreement to avoid conflicts when it comes to billing and asking for work outputs.

Security Engineers

The cost of a Virtual Assistant depends on three factors: education, skill level and experience. Every virtual assistant varies on their rates depending on the terms you will also agree to.

System Administrators

Talent for UC/VoIP Providers

Here at STAFFVIRTUAL, candidates go through a rigorous, multi-step vetting process that tests everything, from their communication and tech skills to their creativity and resourcefulness. Because only the best of the best get to call themselves STAFFVIRTUAL VAs.

Talent for MSPs

There are many platforms and companies wherein you can hire a Virtual Assistant. But most companies and entrepreneurs usually prefer hiring a virtual Assistant through Web-based companies that serve as intermediaries between prospective employers and contractors.

Graphic Designers

Outsource a dedicated team of Graphic Designers for a fraction of the cost of hiring a marketing agency back home. We’ll take your old designs and brand, turn them inside out, and take them to a whole new level.

Writers

Cranking out amazing content regularly, and keeping up with the social media landscape, is not easy. Outsourcing it is a major growth hack, that will drive tons of traffic to your site, and establish your brand as a leader.

Content Marketers

Content marketing is massive, and quickly becoming the go-to way to market your brand online. If you really want to drive a lot of traffic to your website, your content production has to be massive, and a well-oiled machine.

WordPress Developers

Using free WordPress themes and stacking plugins up can create a mess or can include unneeded features that creates development overhead. Outsourcing your WordPress developers to the Philippines is an affordable option in dealing with WordPress theme/plugin development, customization, and maintenace.

Multimedia Artists

Multimedia Artists, or Multimedia Designers, typically work with animation and motion graphics, such as for web, power point, and flash presentations. Outsource your Multimedia workflow to the Philippines and take your marketing collaterals to the next, next level!

Job Roles

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