The Travel Industry is facing myriad challenges that require innovation to reduce operational costs, and is characterized by a high level of personal service that travelers demand.
Skiddoo, an Australian online travel agency (OTA), built out a powerful Back-Office and Customer Support team in the Philippines to become more profitable, efficient and scalable, prior to its acquistion by Helloworld Travel.
We built a team for this New York City based online travel agency (OTA) that specializes in last minute travel. We provide robust CX to their demanding clientele.
This Airbnb competitor provides short-term stay solutions on the West Coast. We deliver outstanding Customer Support using live chat, voice, and in-app messaging, around the clock.
We help this leading cruise line deliver outstanding customer support for its fine art prints available for sale on their worldwide fleet of luxury ships criss-crossing the world's oceans.
Systematic, well-define processes, and frequent customer touches along the supply chain are difficult to automate, and lend themselves well to the outsourced delivery model.
Outsourcing content creation and DM tasks to the Philippines is often far cheaper than hiring a traditional marketing agency. A captive team of writers and graphic designers will improve the execution of your marketing strategy.
We build teams of Paralegals and Legal Assistants to do the heavy lifting for law firms and in-house legal departments, helping our clients increase their caseloads. Legal Process Outsourcing (LPO) works in virtually all practice areas.
Their Back-Office and CX teams enables our client in the Food and Beverage industries to streamline processes, and sharply increase productivity and profitability.
We provide this Texan vending, coffee and break room services provider best in class accounting and bookkeeping services, enabling enhance productivity for their finance department.
Managing an in-house IT team is an expensive and complicated affair, and data security has never been more important for SMBs. With low labor costs and great English, the Philippines is the ideal IT outsourcing destination.