This industry requires innovation and streamlined processes to reduce costs and delight demanding and stressed-out travelers.
This Australian online travel agency (OTA) successfully leveraged offshore resources to scale faster, prior to its acquisition by Helloworld Travel.
Live Chat, Email, Phone
We built a team for this OTA that specializes in last minute travel to better serve their customers across voice and non-voice channels.
We do 24/7 live chat, voice and in-app customer support for his Airbnb competitor that provides luxury home rentals.
We help this luxury cruise line operator with bookkeeping so that their accounting department can increase productivity.
Systematic processes and frequent customer touches along the supply chain make this industry well-suited for outsourcing.
We assembled a team of ten Logistics Coordinators and three bookkeepers that empower this Dutch company's growth.
Track & Trace, Bookkeeping
This team of Logistics Coordinators tracks their fleet of thousands of refrigerated truckloads crisscrossing N. America.
Track & Trace, Customer Support
NEW SOUTH WALES
We quickly put together a superb team of CSRs to help this tech startup revolutionize how last-mile deliveries are done in Australia.
This logistics team is doing track and trace and freight forwarding, while effectively communication real-time location tracking.
Track & Trace, Forwarding
Outsourcing marketing and creative to the Philippines is cheaper than hiring a traditional marketing agency, with more control.
Buckley Barlow, a business consultant, writer, and podcaster, uses us across multiple brands he owns, to perform a wide variety of processes.
This marketing agency trusts us with a wide range of tasks such as scraping data from websites, blogging, and social media.
Virtual Assistant (VA)
We match Virtual Paralegals and Legal Assistants in the Philippines to law firms. Experience in SSDI, BK, PI and other practice areas.
We assembled a powerful team of Legal Assistants that help this Canadian disability law firm grow its docket dramatically.
Paralegal / LPO
This team does appointment setting, data entry, and most importantly, a high-volumes of debt collection calls.
Debt Collection Calls
Legal Assistants help this Wisconsin based bankruptcy attorney prepare more bankruptcy petitions faster than ever before.
Paralegal / LPO