Outsource IT Help Desk to the Philippines
We are experts at building IT teams in the Philippines, and specialize in finding Technical Support Reps, Network Admins, System Administrators, Network Engineers, Server Engineers and Data Center Engineers. See the types of IT roles we routinely fill below.
Technical Support Reps
Build a killer team of Technical Support Representatives (TSRs) in the Philippines with us. Tech Support was one of the first roles to be outsourced to the Philippines. Businesses found that with a little training, they could satisfactorily offshore the majority of their tech support / help desk processes to the Philippines, and save big money. And the rest, they say, is history. Today, more than 600,000 Filipinos do customer or tech support.
4
Clients
8
Years of experience
Network Engineers
Does your business need a dedicated team of Network Engineers to help you manage your data networks, local area networks (LANs), wide area networks (WANs), intranets and extranets? You've tried India in the past, but now it's time to try outsourcing to the Philippines with us. We'll get your dedicated team of Network Engineers recruited, trained and deployed as quickly as possible.
5
Clients
7 +
Years of experience
Security Engineers
Cybersecurity outsourcing to the Philippines is booming. More than 70,000 Filipinos graduate from a handful of very elite technical colleges and universities annually. We have access to seasoned professionals and fresh graduates as well and because cybersecurity talent is in high demand, we encourage our engineers to obtain advanced training and certifications in information security.
5
Clients
9
Years of experience
System Administrators
Build a team of System Admins in the Philippines with us to keep an eye on your critical IT infrastructure. Our office never closes, so you can operate your Help Desk team 24/7. Be prepared for whatever contingency or crisis comes your way, and reduce downtiime.
4
Clients
10
Years of experience
Talent for UC/VoIP Providers
We work with Unified Communications (UC) and VoIP providers to find the IT talent they need to scale their businesses. Our UC/VoIP clients can hire 2-3 people with us for the cost of one in-house. Let us help you find affordable IT talent to manage these platforms.
5
Clients
9
Years of experience
Talent for MSPs
Can your MSP handle sudden spikes in ticket volume, and still meet your SLAs? What if multiple servers go offline simultaneously? If not, take a look at building a dedicated team of IT professionals with us to help you. We can help you remove bottlenecks in your Help Desk. Stop relying entirely on costly, in-house employees.
5
Clients
9
Years of experience
Read our IT Outsourcing Case Study
Learn how this Chicago-based VoIP provider successfully outsourced their Level-1 and Level-2 Technical Support to us.
