About Us
World
Get your own Legal team

We help our partner client succeed in lowering costs by up to 70%

Team Size

6 people

Legal Specialists

1 Team Lead, 5 Specialists

Team Cost

$ 12,990

Per month

Total cost, everything included

Cost Savings

$ 912,000

Annual savings

Compared to US Team

Client Satisfaction

96.5%

Satisfaction Rate

Average over 7 years

star

We provide Comprehensive Legal Process Outsourcing Solutions

STAFFVIRTUAL’s legal process outsourcing (LPO) services can enhance productivity by streamlining legal operations.

We’re aware of the difficulties today’s legal professionals are facing. It can be challenging to keep up with the pace of contemporary legal practice due to constrained budgets, demanding clients, and escalating competition. Our highly skilled legal support teams can streamline complex legal tasks such as, document review, contract management, and legal researchallowing clients to focus on core business activities and reduce operational costs, providing top-notch legal support and consultancy.

Outsource Legal
star
star
star

We are the leading Legal Support BPO provider in the Philippines

star
Our Metrics

Our Legal Support team’s KPI performance is above and beyond

Monitoring KPIs to optimize outsourcing strategies, improve productivity, and achieve better outcomes in evolving legal landscape.

Maximum Productivity

64,837

Total calls

as of 2022

Proactive Engagement

37,537

Total Outbound calls

as of 2022

Efficient Call Handling

27,300

Total Inbound calls

as of 2022

Client Outreach

11,471

Paralegal’s

total outbound calls

Streamlined Intake Process

27,268

Intake Specialists’

Total Inbound calls

Lead Nurturing

24,280

Intake Specialists’

Total outbound calls

Task Management

1,786

Total tasks

listed

Appeal Support

32

Appeal Application Specialists’

total inbound calls

Schedule a free intro call

We are ready to get you set up for success with your new team

Benefits of Working with STAFFVIRTUAL

How our clients benefit from having a Legal Support team in the Philippines

Outsourcing legal support from STAFFVIRTUAL can help improve the efficiency, quality, and profitability of your legal practice

High Level of Expertise

STAFFVIRTUAL’s legal support teams have the expertise to handle a variety of legal tasks.
Our legal support teams have the expertise to handle a variety of legal tasks, including paralegal work, call tagging, intake, quality assurance, and appeal application, which can help improve the efficiency and quality of your legal operations.

For instance, you can manage your phone lines with the aid of call taggers, and client inquiries can be handled by intake specialists. Paralegals can assist with client communications, document drafting, and legal research.

Increased Focus

By delegating administrative tasks to STAFFVIRTUAL’s legal support teams, your lawyers can focus on more important tasks.
Your lawyers can focus on more important tasks, such as taking more cases and improving client satisfaction. This can help improve your revenue and profitability over time, as you can take on more cases and generate more billable hours.

In addition, lawyers can lessen their workload and prevent burnout by outsourcing administrative tasks to STAFFVIRTUAL. Their morale and job satisfaction may increase as a result, which may boost their output and work quality. Overall, more focus can result in a more effective and efficient legal practice.

HIPAA Compliant

We are fully compliant with the Health Insurance Portability and Accountability Act (HIPAA)
Our services are particularly suitable for law firms that require consistent handling of recurring tasks and processing of financial or medical records. STAFFVIRTUAL’s legal support teams are trained to comply with HIPAA regulations and other applicable laws and regulations related to data privacy and security.

To protect client data and maintain data privacy, we use cutting-edge security measures like encryption, secure data centers, and multi-factor authentication. To guarantee that client information is kept private and secure, we also sign non-disclosure agreements (NDAs) and other agreements.

We help our clients optimize their profitability and scalability

“One of the things I tell Hong Kong entrepreneurs is that we really should take advantage of this great resource. In the Philippines we can double or triple our team for less than half the cost than it would be here in Hong Kong… to be able to count on STAFFVIRTUAL to shorten that to a few days and get a team up and started, it was just the smart thing to do”

Max ArmbusterCEO, TalkPush

“STAFFVIRTUAL is so far ahead of the curve when it comes to remote staffing in the Philippines. “

Buckley BarlowCEO, In The Know

“The cost savings of STAFFVIRTUAL is very dramatic, although I would say it’s not the primary reason. The primary reason we use them is for the quality of the people we get. However, the cost savings are obvious on paper and easy to justify… I think STAFFVIRTUAL works very well for any fast growing company that is looking to expand their core services”

Eric HowardCOO, CM Management
star

Frequently Asked Questions

What types of legal support services does STAFFVIRTUAL offer?

STAFFVIRTUAL offers a range of legal support services, including paralegal services, call tagging, intake specialists, quality assurance analysts, and appeal application specialists.

How does STAFFVIRTUAL ensure compliance with laws and regulations in their legal support services?

STAFFVIRTUAL’s legal support teams are trained to ensure compliance with relevant laws and regulations, such as those related to data privacy, confidentiality, and ethics. We stay up-to-date with changes in laws and regulations to ensure ongoing compliance.

What is the availability of STAFFVIRTUAL’s legal support teams and how do they handle time zone differences?

STAFFVIRTUAL’s legal support teams are available 24/7 to provide support to clients in different time zones. We can customize our working hours as necessary to correspond with our client’s time zone because we have flexible schedules. When working with clients across time zones, STAFFVIRTUAL also makes use of cutting-edge communication tools and technologies like video conferencing, chat, and email. In order to keep our clients informed and up to date on the status of their legal support services, we can give you regular status updates and updates.

How does STAFFVIRTUAL handle client communications and ensure client satisfaction?

Legal support teams at STAFFVIRTUAL have received training in how to communicate with clients in a polite, professional manner that prioritizes their needs. In order to enhance client contact and collaboration and guarantee that their needs are addressed, they make use of advanced tools and technologies.

Can STAFFVIRTUAL provide guidance and support in selecting the right legal support services for specific client needs?

Yes, STAFFVIRTUAL can offer recommendations and assistance in choosing the best legal support services for certain client needs. As a committed provider of legal process outsourcing, STAFFVIRTUAL is aware that each client’s needs are different. We strive to provide specialized solutions that fit the unique requirements and objectives of each law company or legal expert.

Schedule a free intro call

We are ready to get you set up for success with your new team

SV Blog

law office
Outsourcing Legal Processes

Outsource your Legal Processes to the Philippines

By STAFFVIRTUAL

Discover the benefits of outsourcing legal processes to the Philippines. Cost savings, efficiency, and access to skilled talent!

Streamlining your Business Operations:

How Our BPO Company Can Help You Maximize Efficiency and Increase Productivity

By STAFFVIRTUAL

In today’s fast-paced business environment, time is money, and every second counts. As a business owner or manager, you’re constantly looking for ways to streamline your operations, cut costs, and increase productivity. One solution that has gained popularity in recent years is outsourcing business processes to a BPO (business process outsourcing) company.

Paralegals in the Philippines
The Philippines: A Top LPO Destination

Paralegals in the Philippines Popular with Australian Law Firms

By STAFFVIRTUAL

Law firms in Australia are finding paralegals in the Philippines to save costs and improve efficiency.

Scaling Your Business with BPO

How Outsourcing Can Help You Grow Faster and More Efficiently

By STAFFVIRTUAL

In today’s fast-paced business environment, time is money, and every second counts. As a business owner or manager, you’re constantly looking for ways to streamline your operations, cut costs, and increase productivity. One solution that has gained popularity in recent years is outsourcing business processes to a BPO (business process outsourcing) company.

Legal Process
Legal Outsourcing to the Philippines:

Legal Process Outsourcing is booming in the Philippines

By STAFFVIRTUAL

Legal outsourcing to the Philippines: cost-effective and efficient. Discover the benefits of LPO services for U.S. law firms.