Outsource to the Philippines
Start your outsourcing voyage today! STAFFVIRTUAL builds teams of Back-Office and Customer Care Specialists in the Philippines. Start your team in the Philippines today
Building Back-Office & Customer Care Teams in the Philippines
STAFFVIRTUAL builds dedicated teams of Back-Office and Customer Care professionals in the Philippines. Our clients enjoy tremendous cost-savings. Click"Outsourcing Calculator" to get the estimated monthly cost of your team
Cost-savings
Companies can hire 2, 3, or more Specialists with us for the price of one back home
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Process Improvements
Streamline & dramatically improve your company's repetitive processes
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Clients
Everything from startups to multinational corporations
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Get a quote for outsourcing
When we build a team in the Philippines for our clients, they usually become much more agile and efficient organizations
Combining the right people, technology & management
People
Our Talent Acquisition Team uses advanced recruitment & assessment techniques
Technology
Your team is provided with a modern workstation, software and phone system
Management
Our experienced management team will help you develop your scorecard & manage performance
How It Works
Consultation
Proposal & Payment
Recruitment
Our selection process is rigorous. We use enhanced methods for measuring cognitive abilities, English skills & personality characteristics of the candidates. Client may conduct final interviews
Team Starts
Ready, set, go! Your dedicated team starts working for your business. They are given a computer workstation and their own space within our modern offices in Makati, Philippines
Management
We don't just perform your processes, we continuously help our clients improve them, year after year. You'll also be provided with a dedicated Client Liaison for the life of the partnership
Annual Review
We'll perform an annual Critical Skills Gap Analysis to identify the various skills that your staff need to properly perform their duties compared to the skills they currently possess
Why the Philippines
Along with over 7,000 tropical islands surrounded by miles of powdery white sand beaches, the Philippines greatest asset is its friendly. educated, English-speaking workforce. Strong English and a Westernized culture make the Philippines an ideal country to build your offshore team.
English Excellence
A brand's reputation hinges on providing it's customers amazing experiences, so clear communication is a must
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Low Labor Costs
Our clients can typically hire 2-3 Specialists with us for the price of just 1 in their country of origin
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Highly Westernized
The Philippines is perhaps the most westernized country in Asia because of historical ties to Spain & the USA
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Filipinos Speak Great English
English is one of the two official languages in the Philippines. Filipinos are immersed in English from birth, and they are extremely well-versed in American slang words as well.
Westernized Culture
The Philippines has long been considered the most Westernized country in Asia, do in large part to Spanish and American influences that go back hundreds of years.
Low Labor Costs
Wages in the Philippines are considerably less than in more developed economies, making it perhaps the best place on earth to find affordable, high-quality English-speaking employees.
Strong Government Support
The Philippines' government supports the growth of the outsourcing industry. Today, almost 2M Filipinos work in the industry, and university advanced degree programs have been established to meet the booming demand.
Jeepneys
Jeepneys were originally made from American military Jeeps that were left behind after World War II, and are still a popular means of transportation, and an iconic symbol of Filipino resourcefulness.
Industries
E-Commerce
Experience building teams for e-commerce companies & tech startupsTravel
Travelers demand outstanding customer support, with little margin for errorHospitality
Hotels to property sharing sites must guarantee their guests are happyLegal
We build teams of Paralegals & Legal Assistants for innovative law firmsHealthcare
Teams for doctors, dentists, insurers & other healthcare providersRecruitment
Helping Recruiters & Headhunters make more successful placementsClients around the world
Since 2009, we've been building dedicated teams in the Philippines for companies around the world. Our first clients were American companies, and our second biggest market in Australia. Today we have clients in Canada, Hong Kong, Singapore and various EU countries as well. Watch the case study videos below to hear what our happy clients have to say about us!
Eric Howard
"The cost savings of STAFFVIRTUAL is very dramatic, although I would say it’s not the primary reason. The primary reason we use them is for the quality of the people we get. However, the cost savings are obvious on paper and easy to justify."
Mirza Juddani
"STAFFVIRTUAL removed the difficulties of setting up our own company in the Philippines so we can basically concentrate on growing our business. Today, we don’t have to worry about payroll or legals. Everything is looked after by STAFFVIRTUAL."
Max Armbruster
"One of the things I tell HK entrepreneurs is that we really should take advantage of this great resource. In the Philippines we can double or triple our team for less than half the cost than it would be here in Hong Kong, it was just the smart thing to do!"
Buckley Barlow
"We know good training when we see it. And that is why we went with STAFFVIRTUAL…and what’s more important, is its an on-going thing. STAFFVIRTUAL is so far ahead of the curve when it comes to remote staffing in the Philippines."