Outsource to the Philippines

Start your outsourcing voyage today! STAFFVIRTUAL builds teams of Back-Office and Customer Care Specialists in the Philippines. Start your team in the Philippines today

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Building Back-Office & Customer Care Teams in the Philippines

STAFFVIRTUAL builds dedicated teams of Back-Office and Customer Care professionals in the Philippines. Our clients enjoy tremendous cost-savings. Click"Outsourcing Calculator" to get the estimated monthly cost of your team

Cost-savings

Companies can hire 2, 3, or more Specialists with us for the price of one back home

/
70%
cost-savings

Process Improvements

Streamline & dramatically improve your company's repetitive processes

/
9+
years in business

Clients

Everything from startups to multinational corporations

/
40+
clients worldwide

Get a quote for outsourcing

When we build a team in the Philippines for our clients, they usually become much more agile and efficient organizations

Combining the right people, technology & management

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People

Our Talent Acquisition Team uses advanced recruitment & assessment techniques

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Technology

Your team is provided with a modern workstation, software and phone system

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Management

Our experienced management team will help you develop your scorecard & manage performance

How It Works

1

Consultation

On this initial call we learn about your business & what processes or work flows that we could take off of your plate. We want to take a deep dive into your organizational needs and learn about your goals

2

Proposal & Payment

You'll get a detailed proposal with estimated monthly pricing for your team. Once the contract is signed & the Advance Payment is received, we'll begin recruitment of your team immediately

3

Recruitment

Our selection process is rigorous. We use enhanced methods for measuring cognitive abilities, English skills & personality characteristics of the candidates. Client may conduct final interviews

4

Team Starts 

Ready, set, go! Your dedicated team starts working for your business. They are given a computer workstation and their own space within our modern offices in Makati, Philippines

5

Management

We don't just perform your processes, we continuously help our clients improve them, year after year. You'll also be provided with a dedicated Client Liaison for the life of the partnership

6

Annual Review 

We'll perform an annual Critical Skills Gap Analysis to identify the various skills that your staff need to properly perform their duties compared to the skills they currently possess

Why the Philippines

Along with over 7,000 tropical islands surrounded by miles of powdery white sand beaches, the Philippines greatest asset is its friendly. educated, English-speaking workforceStrong English and a Westernized culture make the Philippines an ideal country to build your offshore team.

English Excellence

A brand's reputation hinges on providing it's customers amazing experiences, so clear communication is a must

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#1
 ranking

Low Labor Costs

Our clients can typically hire 2-3 Specialists with us for the price of just 1 in their country of origin

/
70%
 savings

Highly Westernized

The Philippines is perhaps the most westernized country in Asia because of historical ties to Spain & the USA

/
#1
 English

Filipinos Speak Great English

English is one of the two official languages in the Philippines. Filipinos are immersed in English from birth, and they are extremely well-versed in American slang words as well.

Westernized Culture

The Philippines has long been considered the most Westernized country in Asia, do in large part to Spanish and American influences that go back hundreds of years.

Low Labor Costs

Wages in the Philippines are considerably less than in more developed economies, making it perhaps the best place on earth to find affordable, high-quality English-speaking employees.

Strong Government Support

The Philippines' government supports the growth of the outsourcing industry. Today, almost 2M Filipinos work in the industry, and university advanced degree programs have been established to meet the booming demand.

Jeepneys

Jeepneys were originally made from American military Jeeps that were left behind after World War II, and are still a popular means of transportation, and an iconic symbol of Filipino resourcefulness.

Industries
E-Commerce
Experience building teams for e-commerce companies & tech startups 
Travel
Travelers demand outstanding customer support, with little margin for error
Hospitality
Hotels to property sharing sites must guarantee their guests are happy
Legal
We build teams of Paralegals & Legal Assistants for innovative law firms
Healthcare
Teams for doctors, dentists, insurers & other healthcare providers
Recruitment
Helping Recruiters & Headhunters make more successful placements

Clients around the world

Since 2009, we've been building dedicated teams in the Philippines for companies around the world. Our first clients were American companies, and our second biggest market in Australia. Today we have clients in Canada, Hong Kong, Singapore and various EU countries as well. Watch the case study videos below to hear what our happy clients have to say about us!


Eric Howard

Eric Howard

CFO of CM Management
CM Management

"The cost savings of STAFFVIRTUAL is very dramatic, although I would say it’s not the primary reason. The primary reason we use them is for the quality of the people we get. However, the cost savings are obvious on paper and easy to justify."

Mirza Juddani

Mirza Juddani

Managing Director of Skiddoo
Skiddoo

"STAFFVIRTUAL removed the difficulties of setting up our own company in the Philippines so we can basically concentrate on growing our business. Today, we don’t have to worry about payroll or legals. Everything is looked after by STAFFVIRTUAL."

Mark Armbruster

Max Armbruster

CEO of TalkPush
Talkpush

"One of the things I tell HK entrepreneurs is that we really should take advantage of this great resource. In the Philippines we can double or triple our team for less than half the cost than it would be here in Hong Kong, it was just the smart thing to do!"

Buckley Barlow

Buckley Barlow

Founder of In The Know
In The Know

"We know good training when we see it. And that is why we went with STAFFVIRTUAL…and what’s more important, is its an on-going thing. STAFFVIRTUAL is so far ahead of the curve when it comes to remote staffing in the Philippines."